Iron Customer Support
Triage the inbox, draft useful replies, and bring refunds or unusual requests to a person.
Explore this AI employeeFor Small & Mid-Size Business
AI That Works for Your Business, Not Against It.
Your team is using AI tools every day — booking appointments, emailing customers, processing refunds. That’s great. But AI doesn’t know where the lines are. One misfire costs you a customer. Iron Gorilla puts the guardrails in place so your agents move fast without breaking things.
No credit card required. Start with one job and expand when you are ready.
One jobis all you need to start
Humanapproval can stay in the loop
Usagepay as you go as work gets done
Choose a first job
Four useful AI employees for a small team.
Start with one repetitive job, keep human review around the decisions that matter, and expand only when the first AI employee is working the way you expect.
Sales Follow-up
Research leads, prepare personal follow-ups, and keep your CRM current without inventing promises.
Explore this AI employeeFinance & Admin
Organize invoices, prepare expense summaries, and follow up on missing information before money moves.
Explore this AI employeeOperations & Scheduling
Coordinate requests, prepare schedules, and keep customers and teammates updated without calendar chaos.
Explore this AI employeeThe AI Adoption JourneyWhere Are You on the Journey?
Where Are You on the Journey?
Iron Gorilla Grows With You.
Many SMBs are moving through the same journey right now. The question isn’t whether AI is running your business — it’s whether you have visibility into what it’s doing.
01
Experimenting
Chatting with AI
ChatGPTClaudeGeminiCopilot
Your team is exploring what AI can do — writing emails, summarizing docs, brainstorming. Low risk, high curiosity.
You probably don't need Iron Gorilla yet — but you will.
02
Adopting Agents
Your SaaS Tools Got Smart
AgentforceHubSpot BreezeZendesk AIIntuit Assist
The software you already pay for shipped AI agents. They're scheduling follow-ups, filing tickets, drafting proposals — acting on your behalf, automatically.
This is where risk begins. These agents access your data and take real actions. You need visibility and guardrails.
03
Building Agents
Your Team Is Building
OpenAI APILangChainn8nMake.com
Your dev team (or a resourceful ops hire) is connecting AI to your own systems — custom workflows touching real customer data, live databases, and production APIs.
This is the sweet spot: clear guardrails, detailed activity records, and human approval flows for higher-stakes work.
04
Hyperscaling
AI Runs Everything
Multi-agent orchestrationCustom modelsEnterprise infra
AI expands across departments, with larger agent fleets, more complex orchestration, regulated data, and board-level accountability requirements.
If you need contracts for regulated data or custom service commitments, Enterprise is ready when you are.
The Problem
Does Any of This Sound Familiar?
These aren’t edge cases. They’re the stories we hear from businesses every week.
AI INCIDENT
The Runaway Refunds
Your support AI decided to issue refunds to keep customers happy. $400 each. 23 times in one afternoon. Before anyone noticed.
$9,200issued without a single approval
AI INCIDENT
The Data Leak
A well-meaning employee pasted your customer database into ChatGPT to run analysis. That data now lives somewhere you don't control.
2,400customer records, out the door
AI INCIDENT
The Calendar Chaos
Your scheduling agent double-booked your entire team across a holiday weekend. 37 conflicting appointments. All confirmed. All sent.
37conflicts, zero warnings
AI INCIDENT
The Wrong Announcement
Your marketing agent sent a promotional email with last year's pricing to your entire list. The first reply came in four minutes.
12,000emails sent before anyone noticed
How It WorksFour Ways Iron Gorilla Keeps
Four Ways Iron Gorilla Keeps
Your Business Safe
Guardrails Around Agent Work
Set clear limits on what your AI agents can do, including refund amounts, approved communication channels, and off-limits data sources. Out-of-policy work can be held or blocked.
See What Needs Attention
Use one dashboard to review your AI employees, the work they completed, the actions they attempted, and the items held for review.
Human Approval Workflows
For anything that matters — big discounts, contract changes, unusual transactions — Iron Gorilla pauses and asks a human first. Approve by Slack, email, or the dashboard.
Automatic Data Protection
PII redaction, customer data boundaries, and DLP scanning are built in. When an agent tries to send sensitive data to an external service, Iron Gorilla stops it before it leaves.
Quick StartUp and Running in 15 Minutes.
Up and Running in 15 Minutes.
Not 15 Weeks.
No compliance team. No enterprise procurement cycle. No waiting.
5 min
Add your integrations
Connect via native or MCP integrations, and use our AI Agent Builder to describe in plain English what you want to automate — no code required.
5 min
Set your policies
Choose from SMB-ready policy templates or customize your own. Set spend limits, approval thresholds, and data boundaries in minutes. No compliance team required.
immediately
Go with confidence
Your agents run on managed infrastructure, so no servers are required. Policy checks, activity records, and human approval tools are included.
PricingGovernance That Fits a
Governance That Fits a
Small Business Budget.
Everything is included from day one. Start with $5 to get going, then pay for the model tokens and compute your agents use. Some connectors have separate usage charges.
Most Popular for SMB
Usage-Based
$0platform fee
- Unlimited users and AI agents
- Custom policy rules & guardrails
- Human approval workflows
- Data protection and audit tools
- SAML SSO and SCIM
- Unlimited environments and regions
- $5 to get started
- Pay only for model tokens and compute
- Some connectors have separate usage charges