Iron Customer Support
Triage the inbox, draft useful replies, and bring refunds or unusual requests to a person.
Explore this AI employeeBuild your firstAI employee.
Describe the job in plain language. Iron Gorilla turns it into an AI employee you can review, manage, and launch—no technical skills required.
Behavioral Trust ScoreTrust is earned.
Trust is earned.
Even by agents.
We treat each governed AI agent like a new hire. It starts out useful but supervised, and each task it does well — or gets wrong — moves its trust score, our own measure of how the agent actually behaves. The moment one acts out of character, we step in.
The longer an agent works without a misstep, the higher its score climbs — and the more it's trusted to act on its own. Proven agents stop needing someone to sign off and simply do the job. The ones that slip get pulled back under review. That's how the work moves from being assisted by people to being handled outright.
Learn about Trust ProfilesVideo summary: Autonomous agents can complete consequential actions before a person can review them, so Iron Gorilla evaluates trust and policy at the moment an action is taken.
Agents act faster
than anyone can watch.
An agent can send the email, move the money, or change the record before a person ever sees it happen. Catching a mistake tomorrow doesn't help when it already went out today.
That's why trust has to be decided in the moment — not reviewed after the fact.
Your team is ready for AI. Give it work it can grow into.
Start with useful work
Everyday work first. Mission-critical control when you need it.
Build an AI employee for one job your team wants off its plate. The same platform can add deeper controls as the work expands into regulated or higher-stakes operations.
Sales Follow-up
Research leads, prepare personal follow-ups, and keep your CRM current without inventing promises.
Explore this AI employeeFinance & Admin
Organize invoices, prepare expense summaries, and follow up on missing information before money moves.
Explore this AI employeeOperations & Scheduling
Coordinate requests, prepare schedules, and keep customers and teammates updated without calendar chaos.
Explore this AI employeeFor regulated and complex operations
Industry-ready control for work with higher stakes.
Banking
Where speed meets compliance risk- Fraud Analyst
- Loan Underwriter
- AML Compliance Officer
- Settlement Processor
SOX · BSA/AML · SWIFT
Explore Use Case “Screen risky transfers before money moves, with a clear path to human review.”
Insurance
Where volume demands precision- Claim Processor
- Underwriting Analyst
- Fraud Investigator
- Policy Renewal Agent
NAIC · State DOI · CCPA
Explore Use Case “Keep customer data within the limits you set, with checks applied automatically.”
Defense
Where actions need clear attribution- Threat Intelligence Analyst
- Mission Planner
- Intel Summarizer
- Incident Responder
CMMC · ITAR · FedRAMP
Explore Use Case “Log and sign AI commands so oversight teams can trace who did what.”
Healthcare
Where patient data demands close control- Prior Auth Reviewer
- Triage Coordinator
- Clinical Documenter
- Radiology Screener
HIPAA · HITECH · FDA SaMD
Explore Use Case “Keep patient records within approved workflows and capture evidence as agents work.”
Construction
Where project commitments need authority- RFI Coordinator
- Submittal Reviewer
- Change Order Analyst
- Procurement Agent
OSHA · Contract Controls · Vendor Access
Explore Use Case “No change order, purchase step, or site access update moves without the right approval path.”
Energy
Where operations depend on clean handoffs- Outage Coordinator
- Maintenance Planner
- Incident Summarizer
- Scheduling Analyst
NERC CIP · SOC · Separation of Duties
Explore Use Case “Agents stay within the job they were given, and the proof is captured as they work.”
Aerospace
Where records need clear source evidence- ECO Reviewer
- Supplier Quality Analyst
- MRO Documenter
- Export Control Assistant
ITAR · EAR · AS9100 · CMMC
Explore Use Case “Connect sensitive data, quality checks, and supplier records to their source evidence.”
Transportation
Where logistics promises become liabilities- Dispatch Assistant
- Freight Broker
- Fleet Maintenance Planner
- Claims Coordinator
DOT · FMCSA · Hazmat · Customs
Explore Use Case “Agents can route, summarize, and coordinate without making unauthorized service commitments.”
Hand off work with Confidence
Review risky actions before they become costly mistakes.
- Agent does the work
- The change is already live
- Days later: someone spots the problem
You find out after the damage is done.
- Agents act first, and anyone watching only sees it afterward.
- Problems surface days later, buried in logs and review queues.
- Each new tool you connect is one more thing to keep an eye on.
- The more you let agents do, the more people you need watching them.
SOFTWARE + INFRASTRUCTURE
One place to see and run your agents.
Most tools bolt on after the fact and hope for the best. We are different: your agents run inside Iron Gorilla, and we run the systems underneath it too. That means one company is accountable for keeping your AI safe and your data where it has to stay.