Iron Powerful CRM-native agents on the Salesforce trust stack.
Agentforce is strong when agents primarily serve Salesforce sales, service, marketing, commerce, employee, or public-sector workflows.
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Run accountable agents beyond the CRM boundary.
Agentforce builds and deploys autonomous agents across Salesforce data, CRM workflows, channels, and external systems with the Einstein Trust Layer. Iron Gorilla adds vendor-neutral durable operations, behavioral trust, containment, compensation, and recovery.
Make cross-system autonomy accountable.
Agentforce is deeply integrated with Salesforce data and workflows. Iron Gorilla stays system-neutral and centers durable work, earned behavioral trust, contextual approval, MCP health, action compensation, containment, recovery, and fixed evidence.
Feature comparison
Compare CRM-native agents with vendor-neutral operations.
Iron Gorilla covers 38 of 42 capabilities. Salesforce Agentforce covers 28. Iron Gorilla includes 14 capabilities Salesforce Agentforce does not.
Managed agent runtimeBuild, run, supervise, and improve agents in one platform.11 features
Fully managed production agent runtimeDeploy, execute, scale, and operate production agents as one accountable service.
Guided Agent BuilderCreate reviewed, versioned agents without assembling the runtime by hand.
Durable execution across interruptionPreserve state and continue long-running work after workers, networks, or providers fail.
Managed long-term agent memoryKeep governed context across sessions and long-running goals.
Long-running goal managementTrack plans, dependencies, state, and outcomes across many steps or sessions.
Managed multi-agent orchestrationCoordinate specialized agents, dependencies, handoffs, and shared work.
Contextual human approval gatesPause higher-risk work for a named person before execution continues.
Checkpoint resume and operator replayRestart work from a known good state after review or failure.
Business-action compensationReverse or compensate for a completed business action during recovery.
Scheduled and event-triggered agentsStart governed work from schedules, APIs, events, or enterprise systems.
Runtime observability and tracesInspect agent steps, tools, models, latency, failures, and outcomes.
Policy and evidenceControl actions before they happen and keep proof of each decision.10 features
Pre-action business policy enforcementEvaluate business rules before tools change enterprise systems.
Policy simulation before activationTest expected decisions against sample actions before enforcement.
Prompt, output, and sensitive-data controlsInspect model traffic and prevent unsafe content or sensitive-data exposure.
Tool permissions and action allowlistsRestrict which tools and actions each agent may use.
Behavioral Trust ProfilesScore each agent from observed behavior and surface drift to operators.
Adaptive autonomy from earned trustTighten or relax oversight as observed behavior changes.
Live agent and connection containmentIsolate risky agents, connections, or work before impact spreads.
Guided operational recoveryDiagnose failure and recover affected work through an accountable operator flow.
Tamper-evident action audit trailPreserve policy, approvals, calls, actions, and outcomes as trustworthy evidence.
Scheduled fixed reports and portable exportsGive leaders and auditors repeatable reports in stable formats.
Connections and modelsControl MCP tools, model traffic, routing, cost, and integrations.10 features
MCP tools and connectionsConnect agents to MCP servers and governed enterprise actions.
MCP ownership, health, and lifecycleOperate connections with owners, credentials, health, risk, assignments, and history.
Enterprise application integrationsConnect agents to existing systems without rebuilding every interface.
APIs and developer interfacesEmbed agents and platform functions into existing products and workflows.
Multiple model providersUse approved models across providers without rebuilding agent workflows.
Policy-aware model routingSelect models by capability, cost, latency, risk, and policy.
Automatic model-provider fallbackContinue work on an approved backup when a provider fails.
Spend attribution, budgets, and cost routingTrack model cost by agent and constrain or reroute work before spend runs away.
Per-agent tool and model assignmentGive each agent only the tools, data, and model routes it needs.
MuleSoft API and integration estateReuse enterprise APIs, systems, and MuleSoft policies as Agentforce actions.
Enterprise and governmentProtect identity and data across private and public-sector work.11 features
Managed SaaS deliveryUse the platform as a supported enterprise cloud service.
Customer-controlled on-premises deploymentOperate the platform inside infrastructure controlled by the buyer.
Air-gapped deployment patternOperate inside disconnected environments with controlled data and model access.
Enterprise identity and scoped accessApply organization, role, group, environment, and ownership boundaries.
Published plan structureShow buyers public plan options and included capabilities.
Dedicated government and defense solutionAddress mission, procurement, deployment, approval, and evidence needs directly.
Regulatory and assurance mappingsMap controls and evidence to regulated or public-sector assurance needs.
Formal implementation partner ecosystemUse consulting, technology, and delivery partners for adoption.
Independent SOC 2 Type II assuranceProvide independent assurance that service controls operated effectively over time.
Native CRM, Data 360, and industry cloudsGround agents directly in Salesforce records, permissions, workflows, and industry applications.
Published action and conversation pricingBuy agents through public action-credit, conversation, or user-based meters.
The short answer
Salesforce Agentforce or accountable agent operations?
Use Agentforce when agents should inherit Salesforce CRM data, Flow, permissions, channels, MuleSoft integrations, Trust Layer controls, industry products, and public-sector packages.
Choose Iron Gorilla when agents need vendor-neutral durable state, behavioral trust, adaptive autonomy, managed MCP health, compensation, containment, guided recovery, and portable evidence across systems.
Switch with less risk
Already under contract with Salesforce Agentforce?
Your organization may qualify for a contract buyout and complimentary professional services when it moves production agent operations from Salesforce Agentforce to Iron Gorilla.
Check eligibilityFAQ
Salesforce Agentforce alternative questions
Is Iron Gorilla an alternative to Salesforce Agentforce?
Yes. Both platforms support production AI work. Salesforce Agentforce runs production agents and governs their actions inside the Salesforce platform, but it does not publish the same system-neutral durable execution, behavioral trust, compensation, and containment model. Iron Gorilla adds a managed operating model centered on durable execution, behavioral trust, action control, containment, and recovery.
What is the main difference between Salesforce Agentforce and Iron Gorilla?
Agentforce is deeply integrated with Salesforce data and workflows. Iron Gorilla stays system-neutral and centers durable work, earned behavioral trust, contextual approval, MCP health, action compensation, containment, recovery, and fixed evidence.
Does Salesforce Agentforce run production agents?
runs production agents and governs their actions inside the Salesforce platform, but it does not publish the same system-neutral durable execution, behavioral trust, compensation, and containment model.
Where is Salesforce Agentforce stronger?
Agentforce is stronger for native Salesforce CRM and Data 360 context, Salesforce channels and industry clouds, MuleSoft integration, AppExchange reach, and flexible published action pricing.
When should a team choose Iron Gorilla over Salesforce Agentforce?
Choose Iron Gorilla when agents need vendor-neutral durable state, behavioral trust, adaptive autonomy, managed MCP health, compensation, containment, guided recovery, and portable evidence across systems.
Can Iron Gorilla buy out a Salesforce Agentforce contract?
Your organization may be eligible for a contract buyout and complimentary professional services. Eligibility and scope depend on your current contract and migration needs.
See the full agent lifecycle.
Build an agent. Set its limits. Run it with trust, approval, and audit controls.
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